What are the advantages to moving the contact center to the cloud?
Posted on Apr 8, 2016 by EDCi
What are the advantages to moving the contact center to the cloud? We have been hearing about the cloud now for the last 5 years. Everything can be provided “in the cloud”, from your email, spreadsheets, word docs, voice, and more recently the contact center. We are getting asked more frequently, “Why should I consider […]
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